Remote Support

Don’t just take our word for it…

Usually our clients describe us better than we do. They accomplish more with more panache than most computer users do. We love hearing about their successes and when they thank us back for our part in them, we glow.

If you’d like to add your own thoughts, please do so with the comments form at the bottom. If you have a google account (and who doesn’t?) add your review here too… and if you use Yelp, you could review us there!

Here are a few things our clients have to say…


“As far as Mac IT is concerned, Justin Bradshaw lives up to the letter and spirit of the word cognoscenti
Michael York, actor, director


“I just moved into a new home and was encountering NIGHTMARES with my email accounts. I spent countless hours on the phone with technical support over the course of three days, only to eventually be told, quite simply, to ‘call the Apple store’ or the Geek Squad. I called Justin Bradshaw instead. While this may seem like an exaggeration, Justin’s knowledge and patience saved my life. In a brief and entirely pleasant amount of time, Justin got me up and running; he synched all of my accounts (which I’d been told were lost forever to the ether!) and allowed me to resume work! I am so grateful for his dedication and professionalism. Look no further, he is your man. I would recommend him to anyone.
Randi Picarelli, Hard Cards


“Much to my dismay, I’ve gone through several stages of tech phobia in my life. At one time I wouldn’t even attempt to do anything other than turn on my computer. If there was trouble, I always had a handy geek type lurking about to help me solve my online woes. Like all things in life….that phase is over rover. While not anywhere near as adept as some of my fellow blogging.la compatriots, I’m now pretty skilled at solving most problems when my laptop acts up. Yet, there are still events that stump me and for that, I’ve learned to call in the experts.
“Recently, I was pitching a show and desperately needed some help with a graphics presentation. We were using the new Keynote program that Apple has released to compete with Powerpoint. Enter Justin Bradshaw, who calls himself a ‘digital life coach’ to save the day. He wowed everyone with his ease in making everything flow perfectly and a week later when my computer was dying….he again took care of business. He used to work at Apple in the Grove where he hooked up with Ben Lam, and they formed Mac cognoscenti, a consulting business. They come to you and if you’re a Mac user… it’s a beautiful thing!
Tammara, via Digital Life Coaching on MetBlogs.com


“Justin Bradshaw (MacCognoscenti) has been my company’s life saver. He has brought our once archaic technology to the cutting edge. He has created a custom database and customer service log for our company that I did not dream possible, and saved us more money and time than I could imagine. He has always been available to us, and has never let us down in an emergency. He has gone above and beyond what I thought he would or could do, and we have since added him to our monthly payroll.
Rebecca Harrell, The Fuel Film


“My friend thinks your the tops!!! 🙂 Oh my goodness, how much do I adore recommending you because everyone always calls ME to thank ME!! 🙂
Amy Peterson, Amy’s Blankies


“You da man.”
Brad Furman, Movie Director



View Justin Bradshaw's profile on LinkedInComments below are from Justin’s LinkedIn page.


“I had the pleasure of working with Justin from January 2008 to July of 2009 on a political blog and podcast. His technical expertise in social media as well as his engaging personality as a co-host made him a distinct pleasure to work with. Every time I walked into his house, I would get a crash course on the latest digital life innovations and developments. Justin is passionate about all that he does. His aptitude as a digital life coach is made clear through the success of his company. I highly recommend him as a consultant, commentator, and friend. June 19, 2010
Joel VanBrunt, Actor, Writer, Musician, Entrepreneur
at selfemployed) was with another company when working with Justin at MacCognoscenti.


“Justin has helped me many times when I’ve had computer issues from set up, to error messages to major castastrophies. He is quite simply a computer genius! I even talked to him before purchasing my newest computer because Justin understands the computer related needs and demands I have as a professional photographer and was able to help me pick out a computer that will continue to meet my needs as I grow my business and as digital technology continues to improve. Thanks Justin! There are many times I just don’t know what I would have done without your help!” April 6, 2010
Top qualities: Great Results, Personable, Expert
Jen Lepkowski, Photographer
hired Justin as a computer consultant in 2004, and hired Justin more than once


“Justin is a Mac Master. He has helped me resolve problems and improve my workflow and explained things easily and fluidly. He is highly recommended!” April 5, 2010
Top qualities: Great Results, Expert, High Integrity
Kal Yee, Photographer
hired Justin as a IT Consultant in 2005, and hired Justin more than once


“Always responsive, and very patient. Justin proves himself to be an asset to any web-reliant company time and time again. His professionalism and knowledge has proven to be essential to my companies growth and image. Thank you Justin.” March 29, 2010
Top qualities: Great Results, Personable, Good Value
Nick Morrison, Art Deco Apartments
hired Justin as a IT Consultant in 2009, and hired Justin more than once


“Justin is a reliable and knowledgeable expert in his area of expertise. I consider him, as well, a friend of immense extra-capabilities and talents. I thoroughly and wholeheartededly endorse him as a superb candidate for whatever task he has agreed to undertake. CPLoeb, III MD” March 23, 2010
Top qualities: Great Results, Personable, High Integrity
Charles P. Loeb, III
hired Justin as a IT Consultant in 2006, and hired Justin more than once


“I’ve known Justin for 15 years. He’s a good friend and consistently knowledgeable businessman. Knowing the tools is only half the battle. Justin is able to find creative solutions to problems, and then think beyond the problems to create proactive valuable solutions to avoid issues in the future. His knowledge of and passion for the Mac platform is top-notch, and he continues to learn and grow with the platform. I’d recommend him for any job, big or small.” March 5, 2010
Top qualities: Great Results, Expert, High Integrity
Andy Swindler, Astek Consulting
hired Justin as a IT Consultant in 2000, and hired Justin more than once


“I don’t know where I’d be without my Mac Cognoscenti! Justin always comes through with some amazing fix, for something I’ve inevitably broken.” March 5, 2010
Top qualities: Great Results, Personable, Expert
Helena Ruffin, Photographer
hired Justin as a IT Consultant in 2006, and hired Justin more than once


“Justin leaves no detail uncovered and is emotionally intelligent in his approach to solving your problems. Technology does not have to be full of crazy technical terms and he will make it seem like second nature and solve your problems painlessly.” March 3, 2010
Kent McCallister, Genius Admin, Apple
worked with Justin at MacCognoscenti


“As a tech savvy individual myself, I am able to accurately analyze the approach of other technicians in the field. Justin’s approach does not start the computer, but rather assessing a person’s interest so as to specifically help them through technology. Whether it’s fixing problems, or building new and creative solutions to improve one’s personal or work productivity, he has a special kind of insight that isn’t often found among the computer literate. Balancing his left and right brain, while also balancing his work and personal life, he is the quintessential guide to helping our computers to become more compatible people with us.” March 3, 2010
Yari Schutzer, Human Interface, MacCognoscenti
worked directly with Justin at MacCognoscenti


“Justin recently completed a very challenging job by transitioning our entire company from PC to Mac after 10+ years on PC. He performed the job in amazing way. It has been a great experience and the results have been phenomenal. I recommend him very, very, very highly. Please feel free to contact me for more information. I wanted to choose more than 3 attributes, but that was not an option, so know that he is also Personable, and Expert, provides Great Value and is On Time.” March 3, 2010
Top qualities: Great Results, High Integrity, Creative
Mikkel Bondesen, Fuse Management
hired Justin as a IT Consultant in 2008, and hired Justin more than once


“Justin has done our web design, web site management and i.t. support for the better part of the past decade. We could not be more pleased with the help and service he has provided. A great choice to work with. Harold Shumacher, President The Shumacher Group, Inc.” March 3, 2010
Top qualities: Great Results, Expert, Good Value
Harold Shumacher, The Shumacher Group
hired Justin as a IT Consultant in 2001


“Justin is passionate about the Mac. His experience is both broad and deep, and he gives 110% to fix thorny problems. He is always thinking about ways to improve my digital life and is generous in sharing his ideas and solutions. Highly recommended!” March 2, 2010
Top qualities: Personable, Expert, Good Value
Steve Levin
hired Justin as a IT Consultant in 2008, and hired Justin more than once


“I first used Justin to help design an exciting presentation for a show my company had created. Challenge was, there weren’t any clips just a ton of of still images. Justin took the images and created an exciting sizzle reel that received wonderful feedback every time we pitched it. To this day, I show it to people whenever they say, “what type of sizzle reel should we produce?” I can’t say enough about Justin. He’ll introduce you to technology you don’t even know exists and make it so simple. I’m an FOJ. Fan of Justin.” March 2, 2010
Top qualities: Great Results, Personable, Expert
Spike Jones, Jr.
hired Justin as a MAC Genius in 2006, and hired Justin more than once


“Justin is a MAC genius, who has helped me learn a great deal about my computer. Aside from being incredibly knowledgeable, Justin teaches you how to do things, rather than just doing them himself and leaving you to your own devices! Very important! I highly recommend Justin.” March 2, 2010
Top qualities: Great Results, Expert, Creative
Bonnie Bruckheimer
hired Justin as a Business Consultant in 2006


“Justin is an amazing tech, and always does first rate work, and at a reasonable cost. He shows up on time, and is always pleasant to work with. I recommend him highly!” March 2, 2010
Top qualities: Expert, Good Value, High Integrity
Kathy Shultz
hired Justin as a Computer service and repair in 2006, and hired Justin more than once


“As the tile cognoscenti says it all, he has the knowledge and ability to deal with any computer issues than all the IT consultants and MAC geniuses that you may know out there combined. Very personable, too. He not only treats his job as a business, but first and foremost, he puts himself in the client’s shoe and is very compassionate about it which definitely sets him apart from the rest. I so often wish there was another Justin Bradshaw available outside of So.Cal.” March 2, 2010
Top qualities: Expert, High Integrity, Creative
Monica Nakagawa, Photographer
hired Justin as a MAC Cognoscenti in 2001, and hired Justin more than once


“Not only is Justin incredibly knowledgeable regarding programming, networking, and web design to name only a few, he is fast and efficient with his tasks. All of my mac related problems (some very complex) have been solved by Justin very quickly and artfully. I highly recommend him for any type of computer related issues.” March 2, 2010
Trent Niemi, Owner, Cartridge World
worked directly with Justin at MacCognoscenti


“We have a very busy client here in NYC that has a Los Angeles Office. For several years, we were supporting that sight remotely. They got large enough and complicated enough that we needed someone locally who could handle the site properly for us. That’s when I discovered Justin and MacCognoscenti. I am completely confident in Justin’s ability as a tech as well as his ability to manage the site as professionally as I would if I were there myself. He responds quickly, works diligently and always has the client’s best interest in mind. I’ve been working with him for a couple of years now and I hope to be working with him for many more.” March 2, 2010
Top qualities: Great Results, Expert, On Time
Tony Ricciardi, The Templeton Group
hired Justin as a IT Consultant in 2008, and hired Justin more than once


“What can I say about Justin other then I would never hire anybody else to touch or my maintain any of my business or personal websites. Additionally because of the honesty and integrity Justin has full remote access to both business and personal computers to maintain and upgrade at anytime. I should mention that Justin is amazing at not only troubleshooting, website development, and problem solving which reduces are cost but he knows how to drive traffic to our sites better then anyone else in the business. Just by his understanding and tools we have managed to be at the top of every google search that brings in over 1,000’s of visitors to our site monthly. That is amazing!” March 2, 2010
Top qualities: Great Results, High Integrity, Creative
Steven Josovitz, The Shumacher Group
hired Justin as a Graphic/Web Designer in 1998


“Do you hate waiting in line at the Genius Bar at the Apple Store? Call Justin. He combines an encyclopedic knowledge of Apple products with a years-in-the-making passion for all things Apple. In addition, he’s a vastly talented graphic and web designer who also comes factory-equipped with a detailed eye for grammar, usage and language. He’s one of the few people I’ve ever had an animated conversation with about semicolons and smart quotes. Justin distinguishes himself in a saturated field. Hire him.” August 16, 2009
Robert Peterson, Co-Editor, Lead Designer and Webmaster, CC2K
was with another company when working with Justin at MacCognoscenti



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